Job Openings >> Teller Leader
Teller Leader
Summary
Title:Teller Leader
ID:1120
Department:Retail Banking
Description

Foothills Community Bank, a division of CoastalStates Bank, is currently looking for a Teller Leader at the Dawsonville, Georgia location. The primary function of a Teller Leader, also known as a Head Teller, is to provide exemplary customer service to bank customers.

Essential Position Responsibilities:

  • Provide superior service to bank customers by performing banking transactions, handling both current and potential customer inquiries and expanding bank relationships.
  • Set standards for staff on professionalism, customer service, teamwork, attendance and punctuality
  • Maintains and balances cash drawer, receives deposits, posts payments, and pays out customer funds.
  • Expand bank relationships by making appropriate referrals, such as mortgage and commercial lending.
  • Perform account research and problem solving.
  • Maintain customer satisfaction and confidence by representing the bank in a positive manner, maintaining confidentiality, answering various questions and conducting business in a professional manner.
  • Comply with bank procedures and follow regulatory, operational and security guidelines.
  • Contribute to the bank team effort by working on special projects and reports, performing other job­ related duties and accomplishing related results.
  • Provide support by performing clerical duties such as answering phones, maintaining accurate records, faxing, copying and filing.
  • Answer all calls within 3 rings and return phone calls or follow-up within 24-hours.
  • Maintain regular attendance and punctuality
  • Complete all mandatory training sessions as required by management
  • Demonstrate a full understanding of security and dual control policy and procedures.
  • Follow all other instructions and perform any other job-related duties.


Education, Experience, and Equipment Requirements:

  • Knowledge: Must be a high school graduate or equivalent with good knowledge of basic math. Additional banking or general business courses is preferred.
  • Experience: One-year cash handling and customer service background are required. Teller experience preferred.
  • Skills: Ability to perform basic math calculations is essential. Manual dexterity and proficiency with both computer and calculator are required. Must have excellent customer relation skills.

We offer a competitive wage and comprehensive benefit plan.

CoastalStates Bank (“CSB”) builds relationships by providing a full range of banking services designed for businesses, their owners, and individuals looking for a local banking partner. With a community bank presence in the LowCountry of South Carolina (Hilton Head Island and Bluffton), Savannah, Atlanta, and North Georgia (Cumming and Dawsonville), CSB also serves communities across the country through our Government Guaranteed Lending, Senior Housing, and Mortgage Banker Finance lines of business.

CSB – Local. And Proud Of It.®

CoastalStates Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants for employment without regard to race, religion, color, sex, national origin, age, disability or veteran status, or any other legally-protected factors.

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