Job Openings >> Loan Support Specialist
Loan Support Specialist
Title:Loan Support Specialist
Department:Commercial Loan Operations

The Loan Support Specialist is responsible for customer support for a variety of internal and external audiences.  This person will perform a variety of loan administration functions, as well as, coordination of closings with all interested parties to ensure compliance with applicable policies, procedures and regulations, and be cross trained in opening new accounts for loan clients.

Essential Functions: 

  1. Coordinates work with all lenders in the assigned market to assist with the loan platform, nCino.  This will include creating new relationships, uploading financials, pipeline and maturing loan management, and working loan exceptions, which include both technical and financial exceptions.
  2. Coordinates with lenders and loan team to assist with to coordination of closings, insuring all conditions and requirement are met and that documents are correct and received on a timely basis for closing.
  3. Provides exceptional client service to both external and internal clients.
  4. Acquires and maintains knowledge of applicable banking regulations.
  5. Ensure procedures are accurately documented in compliance with departmental policy, practices, and regulations.
  6. Perform account research for loan clients and answer general deposit service questions for clients.
  7. Complete all mandatory training sessions as required by management.
  8. Comply with bank procedures and follow regulatory, operational and security guidelines.
  9. Contribute to the bank team effort by working on special projects and reports, performing other job-related duties, at the discretion of the Commercial Leader.

Preferred Education/Experience/Software:

Bachelor’s Degree in related field or 3-5 years of experience within the business, accounting or financial services industry is preferred.  Minimum of 5 years of experience in the bank loan operations, and in a regulatory environment including loan production, operations and credit administration is preferred. 

Additional Requirements: 

The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies. 

We offer a competitive wage and comprehensive benefit plan.

Coastal States Bank (“CSB”) builds relationships by providing a full range of banking services designed for businesses, their owners, and individuals looking for a local banking partner. With a community bank presence in the LowCountry of South Carolina (Hilton Head Island and Bluffton), Savannah, Atlanta, and North Georgia (Cumming and Dawsonville), CSB also serves communities across the country through our Government Guaranteed Lending, Senior Housing, and Mortgage Banker Finance lines of business.

CSB – Local. And Proud Of It.®

Coastal States Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants for employment without regard to race, religion, color, sex, national origin, age, disability or veteran status, or any other legally-protected factors.

We thank all interested candidates, however only those selected for an interview will be contacted.

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